Can I upload eligibility documents for an employee?
Administrators can upload eligibility documents from the verification page. After selecting the option to Verify, the administrator can follow these steps:
- Select "No, we need to make some changes." to the questions "Is the above accurate and are all verification documents acceptable?"
- Click the link in the sentence stating "If you would like to make changes to the uploaded eligibility documents, please click here."
The administrator will then be able to remove or upload any additional documents. Once the correct documents have been uploaded, the verification can be completed.