What is multi-factor authentication?

Multi-factor authentication (MFA) is a two-step process for login authentication that requires a user to verify their identity through two different, independent methods.

In Zenefits, MFA login is required for administrator accounts and all accounts with Zenefits Payroll. Zenefits will ask for an authorization code:

  • The first time a user logs in to Zenefits from a new computer
  • When a user logs in again after clearing their browser cookies
  • When a user logs in through an Incognito window in Chrome or a Private window in Firefox

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