Why is an authentication code required each time I log in?
If Zenefits continues asking for an authentication code at each login, it's probably because the web browser isn't accepting cookies from websites.
- Zenefits requires that cookies are enabled in the browser in order to correctly determine whether someone has previously logged in.
- Cookies are not shared between browsers. Switching from one browser to a different web browser will prompt Zenefits to ask for an authentication code.
Enabling Cookies in Firefox:
- Click the three horizontal lines
? (or "hamburger icon") in the upper-right corner.
- Choose Preferences.
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Select the Privacy panel.
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Set Firefox will: to Use custom settings for history.
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Check mark Accept cookies from sites to enable Cookies.
Enabling Cookies in Google Chrome:
- Click the three horizontal lines
? (or "hamburger icon") in the upper-right corner.
-
Select Settings.
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Click Show advanced settings...
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In the Privacy section, click the Content settings button.
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In the Cookies section, Allow Local Data to be Set.
Additional steps include:
- Checking spam/junk inbox
- Whitelist Zenefits email (noreply@ zenefits . com )