How do I take a screenshot?

In cases where a screenshot of a user's dashboard or the JavaScript Console are needed, the steps to take a screenshot vary depending on the system.


  1. Hold down Command + Shift + 4.
  2. Drag a box around the area to capture.
  3. The screenshot will be saved to the user's desktop by default.


  1. Hold down Alt + Prt Scrn.
    • The Print Screen button is located in the upper right-hand side, near the number keys.
  2. Open the Paint application.
  3. Right-click in the Paint program and click Paste.
  4. Click Save As and name the file.

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