Why am I being taxed in this state by Zenefits Payroll?

Zenefits Payroll determines which taxes a company (and their workers) should pay using the work locations and home addresses of each. For each unique state where at least one person lives or works, Zenefits Payroll will withhold individual and company taxes for that state, even if the company has no physical location in that state or has never paid taxes in that state before.

Please contact Zenefits Customer Care to let us know:

  • If you believe that you or your workers are being taxed incorrectly.
  • If you do not want Zenefits Payroll to withhold taxes in that particular state.

It's important that we know to ensure that your employees' W-2s and your returns are accurate.

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