Why am I receiving a refund from Zenefits Payroll?

If you've been notified that Zenefits Payroll will be refunding to you taxes that were withheld in one or more state jurisdictions, it's mostly likely because you didn't provide us with the necessary state tax IDs that we would use to make your payments or file your taxes in those jurisdictions. You will be set to Calculate Only if you do not provide the required information. You'll need to make these payments on your own, and file returns for these payments as well. See this page for specific instructions.