Employee's First Name is Not Visible on Org Chart

If a worker's first name on the Org Chart isn't displaying, check the Preferred Name field for the individual and make sure there isn't a blank space where the preferred name should be. If there is, the blank space needs to be removed to allow the legal first name to display.

Administrators can remove the blank space for someone by:

  1. Click on the Directory app from your dashboard.
  2. In the list, click on the individual's name.
  3. Next to Personal Information, click Edit Details.
  4. Scroll down to Preferred Name and delete any spaces in this field.

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