Questions about a cancellation request or a previously cancelled account
If you’re inquiring about (1) an existing request to cancel or change your subscription, or (2) an account that’s already been cancelled, please contact the Zenefits Customer Care team directly. You can do that by following the steps below:
- Log into your Zenefits account.
- Select the Support & Education tile from your dashboard.
- Scroll to the bottom and click Contact Us.
- Select your preferred contact method and answer a couple of questions to help assist in properly routing your request.