There are times when employees may miss their enrollment deadline in Zenefits as a new hire, during open enrollment, or for a qualifying life event. In the instance that this occurs, either administrators or brokers are able to open or update the employee enrollment window to accommodate any changes that need to be sent to a benefits carrier.
New Hire Enrollment Window = Effective Date + 21 days (this can be changed)
Qualifying Life Event Enrollment Window = Event Date + 27 days
Open Enrollment Window = Determined by Broker or Administrator in the renewals flow
Overview: The "Change Enrollment" function allows brokers, benefits administrators, and/or group administrators to edit the effective & end date(s) for active enrollments.
Use Case(s):
Overview: The "Cancel Enrollment" function allows brokers, benefits administrators, and/or group administrators to cancel an employee's active enrollment.
How to Access:
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